Trezor Bridge® | Troubleshooting & Setup Assistance

Having connection issues with your Trezor device? Follow our troubleshooting guide and setup assistance for smooth operation.

Common Issues

Device Not Detected

Your Trezor hardware wallet is not recognized by the computer or Suite.

Bridge Not Installed

Trezor Bridge must be installed for communication between device and Suite.

Browser Connection Problems

Sometimes browsers block communication with Trezor; updating or switching browsers helps.

Step-by-Step Fixes

Step 1: Install/Update Bridge

Ensure you have the latest Trezor Bridge version installed from the official website.

Step 2: Restart Devices

Restart both your computer and Trezor wallet to resolve temporary connectivity issues.

Step 3: Check USB & Permissions

Try different USB ports and ensure proper permissions for the operating system.

Step 4: Browser Update

Use the latest version of Chrome, Firefox, or Edge for Trezor Suite communication.

FAQ

Restart your computer and reconnect the device. Ensure the latest Bridge version is installed.

Yes, downloading the official Bridge installer from Trezor.io is completely safe.

Try clearing cache, restarting the browser, or using an alternative supported browser.